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My iPhone Screen Unresponsive to Touch

My iPhone Screen Unresponsive to Touch - You may have found the iPhone's touchscreen moving on its own, when you try to touch the iPhone screen like a swipe or tap on the screen but nothing happens. This indicates that the iPhone's touchscreen is not working which causes it to be unable to touch or respond to touch.

My iPhone Screen Unresponsive to Touch


Even if there are many advantages of the iPhone over other smartphones such as Android OS-based smartphones, the iphone touch screen can also be damaged or not working, I believe you can still use the iPhone button such as the Home button, Power, Siri, Voice Commands, or Volume.

Also read: How to Set Up VoiceMail on your iPhone 

In fact, there are several causes of the iPhone touch screen does not work like software or other things so that when trying to touch it there is no recipe from the touch given.

If you've recently purchased an iPhone or other Apple product (MacBook, Apple desktop computer, Apple Watch) and there's still a warranty, you might prefer to claim it right away at the nearest authorized store.

But, what happens if Apple's official warranty is scorched?

Well, those of you who find the problem of the iPhone touch screen does not respond or does not work when touched, be it iPhone 4/4s, iPhone 5/5s, iPhone 6, iPhone 7, iPhone 8, iPhone X or other types of iPhone. Even though you have tried force restart iPhone, please try seven easy ways to fix the iPhone touchscreen without the need to take it to Apple Authorized Reseller or the following service place.

How to Fix an iPhone's Touch Screen That Doesn't Respond to Touch, Works and Moves On Its Own

There are several ways that you can try to cope with the iPhone's touchscreen not working or not responding to the touch. You don't need to take it to Apple's official service place to overcome this, it could be by restoring the iPhone then the touch screen can be repaired.

1. Clean the Touch Screen

How to overcome the touch screen (touchscreen) of the iPhone that does not respond or function first is to clean the iPhone screen and make sure also your hands are clean before giving a touch on the iPhone touchscreen. If there is a hard case, screen protector or iPhone bumper, remove it first.

After removing the iPhone case or screen saver, prepare a fine cloth and then start cleaning the iPhone screen by rubbing the fine cloth from top to bottom slowly until there is no liquid, dirt, or food on the iPhone touch screen. Dirt or other objects on the iPhone screen can cause the touch laya to move on its own.

Likewise with the hand, or pen that will be used on the iPhone's touchscreen, make sure it is dry or not wet when using it.

2. Hard Restart (Hard Reboot) iPhone

How to fix the iPhone touch screen that does not call or work the second is to restart the iPhone. How to hard restart or hard reboot the iPhone is quite easy, depending on the model of iPhone you are using.

Those of you who also experience the problem of the iPhone camera not working can also solve it by forcing the iPhone restart (hard reboot).

  1. iPhone 6 and previous models: Press the Home and Power buttons simultaneously for a few seconds until the Apple logo appears.
  2.  iPhone 7 and above models: Press the Volume Down and Power buttons at once for a few seconds until the Apple logo appears.

After restarting the iPhone, you'll likely find the touchscreen is as good as I've ever been.

3. Full iPhone Capacity

One of the causes of the iPhone's touch screen not working or responding is because the iOS storage capacity is running out or almost full.

To check the iPhone's storage capacity, run the Settings app then tap General — Storage & Usage — Manage Storage. Make sure there is free space of about hundreds of MB or if necessary up to one GB.

You have to delete some iOS apps that are no longer used to increase storage capacity. Storage is almost full due to several iPhone applications such as Facebook, Instagram, Twitter which store cache files as long as we install and use them.

After deleting the iOS app, double check the available storage space then restart your iPhone.

4. Update and Delete Apps

Some of the iPhone touch screen unresponsive issues I've encountered are due to apps. So, it's not the touch screen that's broken.

When you try to run an application then the application stops automatically (freeze) and the main page appears. If you find this, we recommend updating the application first before running it again.

But if you've updated the app on the App Store but still find the iOS app freezes so it doesn't respond to touch, then you have to delete the iPhone app.

5. Broken Touch Screen (Broken)

If indeed the iPhone screen is broken or damaged due to falling for example, then you will not be able to function or respond to the existing touch. The only way is to replace the iPhone's touchscreen.

You can buy your own touchscreen and then replace it at home because the way is almost the same as replacing the iPad touch screen that I once shared in the post Complete Guide to Replacing the Touch Screen (Touch Screen) iPad 2.

6. Restore iPhone

If some way to fix the iPhone touch screen above still does not work, then the last step you can take is to backup data and then restore the iPhone with iTunes.

Make sure you backup your iPhone data to iCloud or computer before logging into iPhone mode dfu or reinstalling your iOS device because this process will delete all iPhone data, the settings are back like a new iPhone again.

7. Contact Apple Indonesia Call Center

Still also not successfully fix the iPhone touch screen that does not work in the six ways above? You should contact the Apple Indonesia Call Center or inquire further to the nearest Apple Authorized Service Center in your city.

If the iPhone touch screen is damaged, does not respond to touch or does not work and the iPhone still has a warranty, you should not need to buy a touchscreen in the marketplace or online store. Simply claim the warranty to the official Apple store where you purchased it.

You can also look for stores that provide quality iPhone service services in your experienced area if indeed the iPhone's touchscreen is problematic. Before deciding to take it to the iPhone service place, you should try to force restart the iPhone first.

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